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Documentation Index

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Role Guide: Admin

Overview

Admins are the primary organizational managers in GrantMaster. They configure the platform, manage teams, control budgets, and oversee all operational workflows. Most organizations have 2–5 Admins.

What Admins Can Do

Organization Management

ActionDetails
Edit organization profileName, sector, classification, logo, contact details
Manage team membersInvite, assign roles, deactivate employees
Configure rolesAssign Admin, Manager, Member, or Auditor roles
Billing & subscriptionsManage Stripe subscription, purchase AI credits, view invoices
Organization settingsCurrency, fiscal year, notification preferences

Grant Lifecycle

ActionDetails
Grant DiscoverySearch opportunities, use Smart Matching, save searches
Pipeline ManagementFull Kanban board access — create, move, and archive entries
Convert to Active GrantTransition won pipeline entries into active grants
Active Grant ManagementCreate, edit, archive grants; link to projects
Grantor ManagementAdd and manage funder profiles

Project & Financial

ActionDetails
ProjectsCreate, edit, manage phases, assign teams, set budgets
ExpensesCreate, edit, approve/reject, delete, export
JournalsSubmit own entries, approve others, review monthly submissions
BudgetsCreate and modify budgets, allocate to grants

Compliance & Audit

ActionDetails
Compliance DashboardFull access — view scores, trends, and alerts
Policy EngineCreate, edit, activate, and deactivate compliance policies
Audit LogsFull read access with filtering and export
Auditor AccessGrant and revoke time-boxed access to external auditors

Documents & AI

ActionDetails
Document BrainUpload, organize, approve, delete documents
AI AssistantFull access to chat, agents, and credit management
ReportsCreate, schedule, and export all report types

Admin Dashboard

The Admin dashboard shows:
  • Organization health — team size, active projects, financial overview
  • Pending approvals — expenses and journals awaiting your review
  • Compliance alerts — active violations and upcoming deadlines
  • AI credit balance — remaining credits and usage trends
  • Recent activity — latest actions across the organization

Common Admin Tasks

1. Inviting Team Members

  1. Go to Settings > Team
  2. Click Invite Member
  3. Enter the person’s email and select their role (Admin, Manager, or Member)
  4. They receive an email invitation and complete onboarding upon acceptance

2. Setting Up a New Grant

  1. Add the funder via Grantors > New Grantor (if not already in the system)
  2. Add the opportunity to Pipeline (or discover it via Grant Discovery)
  3. When awarded, Convert to Active Grant from the pipeline
  4. Link the grant to new or existing Projects
  5. Set up Budget line items aligned with the grant agreement
  6. Upload the grant agreement to Document Brain and run the Compliance Policy Extractor

3. Configuring Compliance Policies

  1. Go to Compliance > Policies
  2. Click New Policy or use AI-Assisted Extraction from an uploaded grant agreement
  3. Define rules, scope (all projects or specific grants), and severity
  4. Activate the policy to begin enforcement
  5. Monitor violations on the Compliance Dashboard

4. Managing Billing

  1. Go to Settings > Billing
  2. View your current subscription plan and usage
  3. Purchase additional AI credits as needed
  4. View and download invoices
  5. Update payment method via the Stripe customer portal

5. Granting Auditor Access

  1. Go to Compliance > Auditor Access
  2. Click Grant Access
  3. Enter the auditor’s email, set the access window (start and end dates), and select the scope
  4. The auditor receives an invitation email

What Admins Cannot Do

  • SuperAdmin functions — platform-wide configuration, managing other organizations, subscription tier overrides
  • Delete the organization — requires SuperAdmin intervention
  • Access other organizations — Admins are scoped to their own organization (multi-tenancy isolation)

Best Practices

  • Limit Admin count — 2–5 Admins per organization reduces risk and simplifies accountability
  • Use Managers for day-to-day oversight — Admins should focus on configuration and policy, not daily task management
  • Review audit logs weekly — catch unauthorized changes early
  • Set up compliance policies before activity starts — retroactive enforcement is less effective
  • Monitor AI credit usage — set alerts at 20% remaining to avoid service interruptions
  • Document policy exceptions — if you override a policy or phase gate, record the reason

Permissions Summary

Admins have full access to all modules except SuperAdmin-only functions. For the complete permission matrix, see the Permission Matrix.